Last Updated: 21.05.2026
The Boring But Important Bit
Nobody enjoys reading privacy policies. We get it.
But if you’re using our website, booking a table, signing up to The Sauce, sending us a message, or applying for a job, we collect some information from time to time to help make all of that work properly.
Mostly, it’s the usual stuff: names, contact details, booking information, resumes, and whatever else you choose to send us.
We’re in the burger business, not the selling-your-data business. We don’t sell your information, flood your inbox with rubbish, or do weird internet nonsense with your data.
This policy explains what we collect, why we collect it, and how we handle it.
1. Who We Are
This website is operated by Plan B Burgers & Beers (“Plan B”, “we”, “our”, or “us”).
If you have questions about this policy or how your information is handled, please contact us via the details listed on our website.
We’re generally pretty friendly.
2. What We Collect
Depending on how you interact with us, we may collect personal information including:
- Your name
- Phone number
- Email address
- Residential or postal address
- Booking details and enquiries
- Information submitted through forms
- Job application details
- Resumes/CVs, work history and supporting documents
- Any information you voluntarily send us
Basically, if you type it into a form and hit send, there’s a fair chance we receive it.
Website Information
Like most websites, we may also collect some technical information automatically, including:
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on pages
- Website activity and interactions
- Cookies and analytics information
This helps us improve the website, understand what people actually care about, and occasionally realise a page we thought was genius is being ignored entirely.
3. How We Collect Information
We collect information when you:
- Submit a booking request
- Send us an enquiry
- Contact us through the website
- Sign up to The Sauce
- Apply for a role at Plan B
- Upload a CV or supporting documents
- Browse or interact with the website
Some information is also collected automatically through cookies, analytics tools and embedded services.
Very standard internet stuff.
4. Why We Collect It
We collect information so we can:
- Respond to enquiries
- Manage bookings and customer communication
- Review job applications
- Contact applicants about employment opportunities
- Send updates, offers and occasional burger-related bad decisions if you’ve subscribed to The Sauce
- Improve our website and customer experience
- Understand how people use the site
- Meet legal and business obligations
In short, we collect information to run a better venue, a better website, and hopefully make your experience slightly less painful.
5. The Sauce (Email Marketing)
If you sign up to The Sauce, you’re giving us permission to send you updates including things like:
- Burger of the Month
- Specials and offers
- Events and giveaways
- Venue updates
- General Plan B nonsense
You can unsubscribe anytime.
No awkward breakup. No guilt trip. Just click the button.
6. Job Applications & CVs
If you apply for a role with Plan B, we may collect information such as:
- Contact details
- Employment history
- Qualifications and experience
- References
- Resume/CV details
- Other information you choose to send us
We use this information to assess whether you’re suitable for current or future opportunities.
Applying for a job at Plan B does not automatically guarantee free burgers for life. Unfortunately.
We may retain applications for future opportunities unless you ask us not to.
7. Cookies, Analytics & Tracking
Our website may use cookies and tracking technologies to improve performance, functionality and user experience.
This may include tools such as:
- Website analytics
- Advertising or remarketing tools
- Website performance tools
- Embedded third-party content
- Music integrations (yes, including Spotify)
Cookies help us understand things like:
Why did everyone leave this page?
Was this headline terrible?
Did anybody actually read this?
You can disable cookies in your browser settings if you prefer, though parts of the website may not work exactly as intended.
8. Third-Party Services
To help run our website and business, we may use trusted third-party providers, including services for:
- Website hosting
- Analytics and reporting
- Email marketing
- Form handling
- Recruitment and job applications
- Embedded content and integrations
Some of these services may store information outside Australia.
That’s fairly standard internet behaviour these days.
9. Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
That said, like every website on the internet, no system is completely immune from cyber weirdness, technical gremlins, or things occasionally going sideways.
We do our best.
10. How Long We Keep Information
We only keep information for as long as reasonably necessary to:
- Respond to enquiries
- Manage bookings
- Review job applications
- Improve services
- Meet legal or operational obligations
After that, information is deleted, archived, or securely disposed of like responsible adults.
11. Accessing or Updating Your Information
If you’d like to access, correct or update personal information we hold about you, please contact us.
We’ll do our best to sort it out without turning it into a paperwork marathon.
12. Overseas Data Storage
Some systems or service providers we use may process or store information overseas.
By using our website, you acknowledge that this may occur.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
If we do, we’ll update the date at the top of the page and quietly pretend we always had things this organised.
14. Contact Us
Questions about your information or this Privacy Policy?
Get in touch via the contact details on our website and we’ll do our best to help.